How Can We Help You?
in Zawaj Match ProWe believe that customer service is not just about responding to messages, but is an essential part of the trust and high-quality experience we offer our members.
If you have any questions, comments, suggestions, or need help with your account, subscription, or any part of the platform, we would be happy to hear from you.
Contact us
Official email address:
support@zawajmatchpro.com
working hours:
Sunday to Thursday
From 9:00 AM to 6:00 PM
Expected response time:
Typically within 24 to 48 working hours
How can we help you?
You can contact us regarding:
- Create an account or log in
- Activation or password recovery problems
- Inquiries about subscriptions and paid plans
- Payment or billing problems
- Report inappropriate content or a suspicious account
- Account modification or deletion requests
- Any feedback to improve the platform experience?
To expedite the response
When sending your message, it is preferable to include:
- full name
- Email address associated with the account
- Subject of the message
- A clear description of the problem or request
- Any screenshots, if available
This helps our team review your request faster and more accurately.
Important note
We take care to handle all messages with care and privacy, and we recommend not sending unnecessary sensitive information unless absolutely necessary.
Official communication
Last updated: April 24, 2026